Defect Reports are a new thing Ebay introduced as part of their 2014 Spring Seller update.
The report format can be tough to view in it’s native format (a text-based .csv file).
I created a web based viewer to feed your report into and get a much better sense of what’s what. Lots of folks from all over the world have used the tool & found it helpful. If you’re a seller maybe you will too!
Here’s a link to it: http://thinkspring.net/tools/ebay/defect_report_viewer/
Also, a video on how to use the tool:
1 Response to An Easier Way To View Ebay’s Defect Reports
Chris @ Flipping A Dollar
August 12th, 2014 at 8:52 am
Just wanted to say thanks for putting this together. Considering the impact that DSR has on your eBay status, you’d think that they would make looking at your past issues a little more user friendly so you can work to improve them. Your tool really helps!